Our Studio Policies
STUDIO SAFETY POLICIES
Safety is very important to us at Chicago Glass Collective. Close-toed shoes are to be worn whenever someone is working in the studio. Cotton clothing must be worn while working on the torches or while working with the kilns. Safety glasses need to be worn while working and ear protection is available for use and must be worn while working in the coldshop. Didinium glasses are available and must be worn while working on the torches
CLASS REFUND POLICIES
Tuition is refundable for all regularly scheduled classes and workshops, minus a processing fee of $125 for each class dropped if the office is notified at least 7 days prior to the class/workshop start date. If CGC is notified 6 days or less before the class/workshop start date, tuition is refundable minus $225. Class registration may be transferred but only after CGC has been notified.
Students may opt to receive a full studio credit in lieu of a refund. Classes dropped during the first week of each session are only eligible for a studio credit equal to half of the full tuition cost of the class.
Students are responsible for notifying CGC that they wish to drop a class or workshop; not attending class does not constitute an official withdrawal from courses or cancellation of tuition or fees. If you must drop a class or workshop after the deadline, no credit or refund will be given, except for documented medical reasons with physicians note. There is a limit of two classes per student per year that may be dropped with a refund or credit due to non-medical reasons.
Classes are cancelled when enrollment minimums are not reached. Cancellation begins approximately one week before the scheduled first class. Workshops and special events not meeting enrollment minimums will be cancelled two to three days before the start date. Visiting artist workshops will be cancelled at least 10 days prior to the start date. CGC cannot assume responsibility for travel costs for out of town students. Please contact us to confirm workshop status before booking travel. Students will be notified if classes are cancelled and will be eligible for a full refund or class credit.
PRIVATE CLASS AND WORKSHOP PAYMENT AND CANCELLATION POLICIES
Group cancellations- In order to reserve a class date and time a non-refundable 50% deposit is due when reservation is made. The final payment is due a minimum of 10 days before the date of the event. A group that cancels 10 business days or less before the event will not be refunded its deposit. A group that cancels prior to 10 business days before will be refunded their final payment less a $150 cancellation fee. If you would like to reschedule, your deposit can be held and applied to a different date within 2 months of the original date. *If an individual from your group cancels please see information below.
Individual student cancellations- In order to reserve a class date and time a non-refundable 50% deposit is due when reservation is made. We will need to collect 90% of the class fee for each person in the party who cancels within 24 hours of the class start time. If someone cancels within 48 hours of the class it is 85% and 72 hours is 75%. This policy applies to individual students as well as individual students within a group. No refunds are given for no-shows on the day of the class.
VISITING ARTIST WORKSHOP CANCELLATION POLICIES
Workshop registrants who cancel 15 days or less to the beginning of a visiting artist workshop will not be refunded. A cancellation fee of $250 will be charged on all other cancellations. We reserve the right to cancel a workshop if the minimum enrollments are not met, in which case all workshop fees will be refunded to participants. Notifications will be made two weeks prior to a workshops start date. CGC cannot be responsible for airline tickets or other travel costs in the event of a cancellation. Full payment of workshop is due at least 10 days prior to the class in order reserve a space.
MEMBERSHIP CANCELLATION POLICIES
There are no full refunds for membership dues. You may get a 50% refund within 2 weeks of signing up.